Privacy Policy

Privacy Policy 

“Ravishing Fashionistas International Private Limited” RFIPL appreciate your interest in our products. We take special care for the protection and privacy of your personal information. Here, when we refer to “you”, we are referring to the person or entity accessing and/or using the www.rfskincare.com.au (hereinafter referred to as “Website”) is owned by RFIPL, a company incorporated under the Companies Act, 2013 with its registered office at # Plot No 94, Sainik Nagar, Post-Harjinder Nagar , Kanpur , Uttar Pradesh – 208007

Any information collected, received, possessed, stored, dealt with or handled will be treated in accordance with the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000 (“Applicable Law”). Your information will not be disclosed to anyone outside of Ravishing Fashionistas International Private Limited, its affiliated or group companies or as otherwise described under this policy (“Privacy Policy”).

This Privacy Policy is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under Information Technology Act, 2000.

The term “Personal Information” shall mean any information that relates to you, which, either directly or indirectly, in combination with other information available or likely to be available with the Company, is capable of identifying you, which is submitted to and/or collected over the Platform and maintained by the Company in an accessible form, provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Personal Information for the purposes of this Policy

Please read this Privacy Policy carefully. This Privacy Policy is an electronic record in the form of an electronic contract formed under Applicable Law and is a legally binding document between you and RFIPL. This Privacy Policy does not require any physical, electronic or digital signature.

Your Concurrence:

By using RFIPL Website, you indicate that you understand, agree and consent to this Privacy Policy and agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use RFIPL Website. By using this website, you expressly and unconditionally consent to the collection, storage, processing, disclosure and transfer of any or all of your information in accordance with this Privacy Policy and in accordance with the provisions of Information Technology Act, 2000. You further agree that such handling of your information shall not cause any loss or wrongful gain to you or any other person.

By providing your contact information, you also consent to be contacted via phone, sms, email or any other modes of communication by RFIPL. You agree that you are explicitly soliciting communication from RFIPL on the phone number and email-id provided by you to assist you with required information about RFIPL products. In preview of the Telecom Regulatory Authority of India (TRAI) guidelines, you hereby authorise RFIPL to communicate with you through phone and sms even if your number/numbers is/are registered in the National Do Not Call Registry or www.nccptrai.gov.in

RFIPL collects Personal Information that you provide while using our Platform when you enter your Personal Information into data fields on the Platform as part of a voluntary registration process. We also collect and store your Personal Information through sponsored social media Channels etc. For example, you may submit your name, postal address, e-mail address, and/or other information in order to register, place orders for the Products, receive information about various Products, register for newsletters, receive offers, contact Company’s customer care service, or respond to the Company’s surveys. To protect your privacy, you should not provide the Company with any information that is not specifically requested or that you do not wish to share. You can choose not to provide certain information, but then you might not be able to use our Platform or certain features of our Platform. 

Information Gathering:

RFIPL may collect, receive, store, deal or handle information from you either directly or through our network. Our primary goal in doing so is to provide you a world class safe, efficient, smooth and customised experience. This allows us to provide product features that most likely meet your needs and to customize our website to make your experience safer and easier

In general, you can browse the Website without telling us who you are or revealing any information about yourself. Once you give us your information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing to not use the Website.

If you transact with us, we collect some additional information, such as your name, email address, preferences, details of your identification documents, as well as details of vehicles purchased or transactions entered into with us, your financial / insurance service provider, a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to promote our brands, resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may record and maintain such information.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

RFIPL may also collect additional information from your web browser each time you visit our Website. We may collect information about the pages that you visit and the time spent on each web page or area of the Website, the promotions or advertisements that you click on, and other actions that you take while using our Website. This information may include your Internet Protocol (“IP”) address, the type of browser, the time that your browser was used to access our Website, and the referring web site’s address.

Cookies:

We may track certain information about you based upon your behaviour on our Website. We use this information to conduct research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. If you choose to buy on the Website, we collect information about your buying behaviour.

A “cookie” is a small piece of information stored by a web server on a web browser or your hard drive so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies on your computer’s hard drive. The cookies do not contain any of your personally identifiable information. Any information collected is stored in secure databases protected via a variety of access controls and is treated as confidential information by us. By continuing to browse the Website, you are agreeing to our use of cookies.

Our Use of Data:  

Any or all the above Data may be required by us from time to time to provide information relating to RF Skincare, Australia Products and to work on the experience when using our website Specifically, Data may be used by us for the following reasons:

• Carry out our obligations arising from any contract entered into between you and us;
• Provide products and/or services and communicate with you about products offered by us
• Provide you with offers, personalized services and recommendations and improve your experience on our website
• Operate, evaluate and improve our business and website
• Generate aggregated data to prepare insights to enable us to understand customer behaviour, patterns and trends with a view to learning more about your preferences or other characteristics. 
• Provide privileges and benefits to you, marketing and promotional campaigns based on your profile; In connection with loyalty programs owned and operated by us
• Communicate with you (including to respond to your requests, questions, feedback, claims or
• disputes) and to customize and improve our services.
• Enforce the terms of use of our website
• Protect against and prevent fraud, illegal activity, harm, financial loss and other legal or information security risks
• serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorized or required by applicable law.

We treat these inferences as personal information (or sensitive personal information, as the case may be), where required under applicable law. Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.

Where required under applicable law, we will only use your personal information with your consent; as necessary to provide you with products and/or services; to comply with a legal obligation; or when there is a legitimate interest that necessitates the use.

Minors:   

Our website and mobile application do not offer products for use by minors. If you are under 18, you may use our website only with the involvement of a parent or guardian. 

Sharing of Personal Information:  

We may share your personal information with our other affiliates. Should this happen, we ensure that these entities and affiliates who handle your information comply with the Applicable Laws and this Privacy Policy. These entities and affiliates may market to you as a result of such sharing, unless you explicitly opt-out, in the manner set out herein.

We may disclose information to third parties who provide us with services, for instance those handling marketing communications on our behalf. When data is disclosed to any third party every precaution will be taken to ensure that any data provided is handled safely and securely by such third-party organisation in compliance with the Applicable Law. You may inform us in writing that your information is not to be disclosed to third parties for their marketing and advertising purposes.

We may disclose information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders, or other legal process. We may disclose information to law enforcement offices, third party rights owners, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our products and services or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, respond to claims that an advertisement, posting or other content violates the rights of a third party, or protect the rights, property or personal safety of our users or the general public.

Data Protection:  

Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Any information that you choose to provide us about yourself may be held on secure computer servers at locations within or outside India. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access. We and any company or organisation who provide us with services will have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. We aim to ensure that the information stored will be accurate, relevant and not excessive, though you should ensure that you notify us of any changes in circumstances (such as a change of address) so we can update our records accordingly. We will keep the data up to date and not retain your information longer than is necessary. We will keep data securely to prevent unauthorised access by other people.

We will not sell any identifiable information about you to any third party without your consent. We may share generalised information about behaviour patterns with partners or other parties in such a way that individual customer can never be identified.

Opt out:

RFIPL allows you to choose (opt out) whether your information is to be disclosed to a non-related third party for reasons other than RFIPL related communications, business or services. For sensitive personal information, RFIPL will give individuals the opportunity to explicitly (opt in) consent to the disclosure of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. 

You have the right to withdraw your consent to the use, disclosure or transfer of your information. However, in such event we reserve the right to refuse or limit your access and use of our website and any of their features, benefits including the services offered by us. You also have the right to update or correct your information provided to us and the right to opt out of providing us information. You may exercise such rights by communicating the same to our Grievance Officer

How to Contact Us:

If you have any query or concern related to your Personal Information or our Policy, please contact:
Mr. Rishabh Gupta (Grievance Officer)
Plot No 94, Sainik Nagar, Post – Harjinder Nagar, Kanpur -7 (UP), India
Email id – Contact@rfskincare.com.au